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Frequently Asked Questions

Have a question and need an answer quickly? See the frequently asked questions below to learn more about the SHOP & BUY.

Have a question and need an answer quickly? See the frequently asked questions below to learn more about the SHOP & BUY.

What payment methods do you accept?

We accept Mastercard, VISA, American Express and Discover for online, phone and fax orders. Online orders to European Union countries can also use Paypal.

How much are your lenses?

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Can you please help me reschedule or cancel my eye exam?

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Can you put lenses in the frames I bought at another store?

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Can I get my glasses in an hour?

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What kinds of eyeglass lenses do you carry?

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Can I combine my vision benefits with your current promotion?

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How long does it take to get my glasses?

We accept Mastercard, VISA, American Express and Discover for online, phone and fax orders. Online orders to European Union countries can also use Paypal.

Can I order contact lenses online?

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How can I get a copy of my prescription?

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What is the best way to clean and care for my glasses?

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What is a progressive lens?

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What does a polarized lens do?

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What is the difference between nearsightedness and farsightedness?

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  • PSOE Guadalajara
  • C/ Madrid Nº17 Posterior
  • 19001 Guadalajara
  • 949 231 030
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